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1. How long will it take to receive my order?
It usually takes about 5-7 working days for delivery.

2. How much does shipping cost?
Shipping cost depends on which shipping company you use, please refer to shipping page.

3. How can I check my order status?
Once you placed an order, you would receive the order status from us by email including confirmation email, tracking email etc. Please pay attention to your email.

4. Can I exchange or return my product after receiving it?
The answer is yes, for more details please check on return policy.

5. Do you accept credit card for payment?
Yes, we accept master and visa credit card. We also accept western union and bank to bank transfer.

6. Why I can’t pay successfully by credit card?
The reason for failed could be:
A: Your credit card could not be used internationally
B: You did not have enough funds in the credit card
C: You did not enter correct information when placing the order, which means that your credit card information did not match with the information you left for order, such as incorrect phone number, zip code or address.
D: You did not authorize the payment through bank.

7. Is your personal information safe?
Yes, the information provided will ONLY be used for delivery

8. Do you ship to International locations?
We ship to any country.

9. Why are your prices so low?
We strive to keep our price as low as possible to get our customers in regular.

10. Are the items brand new?
All items are guaranteed brand new. We do not sell any used items, or factory defects. If you have questions which do not list at FAQ page, please contact us.